Winter Crisis Program | Step Forward

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Stay up to date on news & information concerning services provided to Cuyahoga County residents and customers of Step Forward.

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Vice President of Communications

and Outreach

(216) 696-9077 ext. 294

Communications Specialist

(216) 696-9077 ext. 515

Jan 2

Innovative partnership revolutionizes utility assistance in Cuyahoga County

As the winter season descends upon Cuyahoga County, the issue of utility assistance becomes a pressing concern for residents. In response...

Nov 14, 2023

Step Forward's Summer Crisis Program sees unprecedented number of applications in 2023

Step Forward confirms that it served a record number of clients through its Summer Crisis Program in 2023. The Summer Crisis Program...

Oct 24, 2023

Step Forward starts scheduling appointments for Winter Crisis Program

Step Forward’s Winter Crisis Program will begin November 1, 2023, and will accept applications through the end of March 2024. The Winter...

Oct 5, 2023

How Senate Bill 150 addresses winter utility disconnections for low-income households

In 2023, Ohio’s 135th General Assembly introduced Senate Bill 150, a piece of legislation that could have significant implications for...

Sep 20, 2023

Step Forward's President and CEO participates in United Way's Community Conversation

Step Forward’s President and CEO, Jacklyn A. Chisholm, Ph.D., participated in a recent conversation about the social impact of utility...

Dec 22, 2022

Step Forward’s Energy Assistance Program applications available ahead of dangerous cold

Employees at Step Forward's Home Energy Assistance Program (HEAP) are processing hundreds of applications as Northeast Ohio prepares for...

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