Year-Round Energy Assistance with PIPP
Managing utility bills can be daunting for many households, especially those with limited income. In 2023 alone, Step Forward received...
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News
News &
Information
Stay up to date on news & information concerning services provided to Cuyahoga County residents and customers of Step Forward.
Media Contacts
For media inquiries, interview opportunities, or if you need an expert, please reach out to us by phone or email.
Vice President of Communications
and Outreach
(216) 696-9077 ext. 294
Communications Specialist
(216) 696-9077 ext. 515
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Feb 13
Appointment requests for LIHWAP end February 16
Step Forward’s Low-Income Household Water Assistance Program (LIHWAP), which has been a vital resource for families struggling with water...
Nov 14, 2023
Step Forward's Summer Crisis Program sees unprecedented number of applications in 2023
Step Forward confirms that it served a record number of clients through its Summer Crisis Program in 2023. The Summer Crisis Program...
Oct 24, 2023
Step Forward starts scheduling appointments for Winter Crisis Program
Step Forward’s Winter Crisis Program will begin November 1, 2023, and will accept applications through the end of March 2024. The Winter...
Oct 5, 2023
How Senate Bill 150 addresses winter utility disconnections for low-income households
In 2023, Ohio’s 135th General Assembly introduced Senate Bill 150, a piece of legislation that could have significant implications for...
Sep 20, 2023
Step Forward's President and CEO participates in United Way's Community Conversation
Step Forward’s President and CEO, Jacklyn A. Chisholm, Ph.D., participated in a recent conversation about the social impact of utility...
Sep 19, 2023
Step Forward’s Summer Cooling Program to Close September 30th
Step Forward’s Summer Cooling Program, which assists eligible Cuyahoga County residents with payment of an electric bill or the purchase...
Aug 22, 2023
Step Forward's Low-Income Household Water Assistance Program to end September 30
Update as of 9/14/23: The Ohio Department of Development has been approved to proceed with a six-month extension to the LIHWAP program....
Jun 1, 2023
Step Forward encourages residents to apply for assistance amid rising energy costs
Across Northeast Ohio, electricity rates are increasing. So far this year, at least two utility companies have announced that they will...
Dec 22, 2022
Step Forward’s Energy Assistance Program applications available ahead of dangerous cold
Employees at Step Forward's Home Energy Assistance Program (HEAP) are processing hundreds of applications as Northeast Ohio prepares for...
Sep 7, 2022
Low-income water assistance funding extended through 2023
Cuyahoga County, OH – Step Forward recently confirmed the funding for the Low-Income Household Water Assistance Program, otherwise known...
Sep 2, 2022
Summer Cooling Program to end Sept. 30th
Cuyahoga County, OH – It has been a successful Summer season so far for Step Forward’s Home Energy Assistance Program. Throughout a...
Aug 24, 2022
2022 Needs Assessment Report reveals Cleveland is ranked the worst large city for poverty
Cuyahoga County, OH – Out of the 89,937 children under the age of six who reside in Cuyahoga County, about 23,418 of them live below the...
Mar 25, 2022
Step Forward HEAP Office issues Scam Alert
Attention Step Forward HEAP clients. A scam is circulating where someone posing as a representative of HEAP requests your debit or credit...
Jan 20, 2022
Step Forward Energy Assistance Introduces New Water Assistance Program
Step Forward and the Ohio Department of Development will assist eligible Cuyahoga County residents with paying water and wastewater bills...
Oct 27, 2021
Step Forward’s HEAP Winter Crisis Program Begins November 1, 2021
The Winter Crisis Program helps eligible Greater Cleveland residents that are threatened with disconnection, have been disconnected, or...
Aug 25, 2021
Step Forward HEAP Summer Crisis Program Continues Until September 30
Step Forward’s Home Energy Assistance Summer Crisis Program is currently running and continues until September 30. The Summer Crisis...
Mar 31, 2021
Step Forward Prepares for HEAP Winter Crisis Program to End
Step Forward, formerly the Council for Economic Opportunities in Greater Cleveland, is preparing for the end of the HEAP Winter Crisis...
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