The Home Energy Assistance Program (HEAP) is a vital service provided by Step Forward, helping low-income households manage and reduce their energy costs. By offering financial assistance for heating and cooling bills, HEAP ensures that families can maintain safe and comfortable living conditions year-round. In addition to providing direct utility payment support, we also offer energy education and efficiency tips, empowering individuals to make sustainable choices that lower their energy usage. Through HEAP, we strive to ease the financial burden on vulnerable households and ensure that no one has to choose between paying their bills and meeting basic needs.
Fast Facts
The HEAP promise is clear: every household, no matter their financial situation, deserves the ability to stay safe and comfortable in their home. Through energy assistance, we ensure families can meet their basic needs without the burden of overwhelming utility costs.
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phone calls answered
02
crisis applications received
03
crisis applications processed
04
PIPP clients enrolled
By The Numbers
By The Numbers
Winter Crisis money distributed
74%
87%
Summer Crisis money distributed
87%
At the end of the 2023 school year, 87% of Head Start students met or exceeded the expected skill level when using appropriate conversational and communication skills